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College Pro Painters

College Pro CPOWER Knowledge Management Solution

"I Envision... having an all-encompassing web site that gives our franchisees everything they need to manage their business while providing exceptional reporting and control capabilities for us.” April Broome, National Controller

The Client 

College Pro Painters was founded by a college student in Thunder Bay, Ontario in 1971. It is North America’s original and most successful student painting company. They paint homes in the summer months and all  managers – who are franchisees – are full time college students. Each year College Pro paints an average of 30,000 homes in communities throughout North America.

Today College Pro Painters  is the largest residential painting company in North America. College Pro is a highly focused, tightly measured franchise program that uses over 80 full-time staff to recruit, train and operate the 800 student run franchises annually.  They operate in 29 U.S. states and in 7 Canadian provinces, and every year they recruit, select, and extensively train hundreds of franchise managers to deliver a quality paint job and customer experience, run their own businesses, and uphold the promise of the College Pro Painters brand.

The Envision IT Solution 

Envision IT developed an internet-based enterprise system that has revolutionized communication within the organization. It provides: 

  • Instant entry of sales leads and customer service issues into a shared database by both call centres and line staff
  • Access over the internet for 800 franchisees to their individual sales leads for follow up and to record customer project details and revenue
  • Full reporting for all levels of the organization
  • Corporate-wide user database for reporting structure, security and HR
  • Integration with back-end accounting and payroll system
  • On-line budget, goal setting, weekly input and end of season close-down workflows
  • On-line interactive training and testing for franchises and painters

CPOWER provides a host of information for users at all levels

Secure Login for Extranet Users

The Results – Communication is the key!

  • Easy access to up-to-the-minute information for everyone in the organization
  • Significant labour savings in the collection of information
  • Updated, leading edge image with potential franchises
  • Consistent business processes across the organization

 Award-Winning Solution

Envision IT was awarded the 2002 Microsoft e-Business Solution Award for work on this project.

Read more about the Envision IT's e-Business Solution Award  click to go forward
Read the Microsoft Customer Solution Case Study for Envision IT and College Pro Painters click to go forward